What Happens When a Product Is Discontinued?
Occasionally, a product in our catalog may become unavailable. Understanding why this happens and how we handle it helps you keep your store running smoothly and respond quickly if a change occurs.
At Origin Well Nutrition, we work to maintain a reliable selection of high-quality formulas. However, discontinuations can sometimes happen due to factors outside anyone’s full control. When they do, we notify brand owners as promptly as possible so you can take appropriate action.
Why Products Get Discontinued
There are two primary reasons a product may be discontinued:
1. Supplier-side decisions
Manufacturers may stop producing a formula because of:
- Raw material shortages
- Production challenges
- Low overall demand
- Internal business decisions
In some cases, these changes can occur with limited advance notice. When we receive information from a supplier, we pass it on to you right away.
2. Catalog decisions
We may choose to discontinue a product that is no longer performing well across the platform or that no longer meets our quality and consistency standards. In these situations, we aim to give brand owners reasonable notice whenever possible.
What Happens When a Product Is Discontinued
- We notify affected brand owners as soon as the information is confirmed.
- Existing orders that have already been accepted will continue to be fulfilled when stock allows.
- New orders for a discontinued product cannot be placed once the product is officially removed from the catalog.
- Any remaining inventory is typically sold through until it is exhausted.
We do not provide compensation for advertising costs, label design, or other expenses related to a product that is discontinued or experiences an extended out-of-stock period.
Adaptogen Immunity Drops
Adaptogen Immunity Drops are a convenient liquid supplement designed to support everyday immune wellness and overall balance. This formula combines a proprietary blend of functional mushrooms, including chaga, reishi, maitake, shiitake, and turkey tail, with cordyceps extract. Together, these adaptogenic ingredients are traditionally used to support the body’s natural defenses and resilience. The easy-to-use liquid format allows for flexible daily supplementation.*
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
Hangover Strips
The product, made with ayurvedic ingredients, is designed to support your body in managing the after-effects of a night out. For best results, take one before the party to help with:
- Supporting hydration*
- Promoting restful sleep*
- Reducing occasional headaches*
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
Mushroom Complex Gummies
Support your daily wellness with a high-potency mushroom formula built exclusively on concentrated fruiting body extracts, with clear fresh-mushroom equivalents stated for every key ingredient.
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
Mushroom Focus Strips
Support your focus, energy, and everyday wellness with Mushroom Focus Strips, delivering a blend of Lion’s Mane, Maitake, Cordyceps, and Shiitake mushroom extracts in a rich chocolate-flavored oral strip. These convenient, quick-dissolving strips help promote normal cognitive function and stamina, making them an easy addition to your balanced lifestyle. Simply place one strip on your tongue and enjoy.*
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
Recommended Actions for Brand Owners
To minimize disruption to your store and clients, we recommend the following steps:
- Remove the product promptly
As soon as you receive notification that a product is discontinued or out of stock, unpublish or remove it from your online store, website, or sales channels. This prevents customers from placing orders that cannot be fulfilled. - Communicate with your clients if needed
If you have active clients using the product, you may want to inform them and suggest suitable alternatives from the catalog. - Wait for confirmation before republishing
Only make a product available again after we confirm that it has been restocked and is ready for new orders. Publishing before confirmation can lead to orders being placed on hold. - Explore alternatives
Our catalog includes a wide range of formulas. In many cases, a similar product in the same category can serve as a suitable replacement while you adjust your offerings.
Out-of-Stock Situations
Temporary out-of-stock (OOS) situations can also occur due to high demand, supply chain delays, or external factors such as weather or logistics issues.
When a product is temporarily out of stock:
- We provide an approximate restocking timeframe when available.
- Orders containing the OOS item may be placed on hold until stock is received.
- Restocking dates are estimates and can shift due to factors beyond our control.
We recommend the same proactive approach: remove the product from sale until we confirm it is available again.
How We Support You
Origin Well Nutrition is committed to transparent communication. When a product status changes, we notify brand owners so you can protect the client experience and keep your store accurate.
If you receive a discontinuation or out-of-stock notice and need help identifying suitable alternative formulas, our team is available to assist.
Building a reliable brand means planning for occasional supply changes. Staying informed and responding quickly helps you maintain trust with the people you serve.
Disclaimer:
This information is provided for general guidance. Product availability can change, and specific situations may vary. For the most current status of any formula, please check your account or contact our support team.
Want help figuring out which category fits your client base best? Get in touch with the Origin Well Nutrition team to start a discovery call.
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Dark Spot Serum for Normal Skin
Introducing our Dark Spot Serum, a targeted elixir designed for radiant skin. Hydration sets the stage for targeted dark spot reduction. Our powerful extracts work together to brighten and even skin tone while providing soothing repair. Our serum features highly effective illuminating power., containing special antioxidants that strengthen against discoloration. Elevate your skin care with our Dark Spot Serum – a harmonious blend of science and luxury for revitalized, even-toned skin.
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
Snail Mucin Face Serum
Snail Mucin Facial Serum is designed to leave skin feeling hydrated, soft, and refreshed. With ingredients like snail secretion filtrate, collagen, and hyaluronic acid, it helps support skin’s natural moisture barrier and improve the look of skin texture. A lightweight formula that absorbs quickly, making it perfect for daily use.
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
BCAA Shock Powder (Fruit Punch)
Branched-chain amino acid (BCAA) supplementation after an intense workout has been shown to aid in maintaining muscle growth and the energy required to reduce muscle breakdown.
- Supports faster muscle recovery*
- Promotes lean muscle growth*
- Promotes tissue support*
- Enhanced athletic performance*
Disclaimer: Please note that the actual product may slightly vary from the images shown on our website. Minor variations in packaging and content, such as color, design, or texture, may occur between production batches. These differences do not affect the quality or described functionality of the product.
Beetroot
Boost your blood circulation and support your active lifestyle with Beetroot Capsules. Made with beetroot powder, this supplement may help support nitric oxide production, promoting healthy blood flow and oxygen delivery to your muscles. Perfect for athletes and fitness enthusiasts, it helps you stay energized and perform at your best.*
